The doctors, nurses and midwife operate an appointment system. To make an appointment, either contact the receptionist by telephone or visit the practice. You may be asked some questions to judge the urgency of your request. All information given to staff will be treated as confidential. For routine appointment, please plan ahead and book well in advance to get the time you prefer. If you are more than 15 minutes late, you will either be asked to wait until the end of the session to be seen, or to book another appointment. If you no longer require an appointment, please let us know so that someone else can be seen in your place.
You can also register to book appointments online. You will need to bring photo ID to reception to register for this service called Patient Access. If you need any further information on Patient Access please go to the online services tab and follow the links.
To see one of the nurses, make an appointment by contacting the receptionist. Click here to see what procedures our nurses undertake.
If you are unable to attend the practice for an appointment but feel you need to speak to a GP for advice the reception team will take a message and someone will get back to you.
Please telephone for the results of tests after 11 am.
For the first seven days of illness and inability to work you should complete a self certificate. After seven days a doctor’s medical certificate may be required.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
These are for people who are too ill or too disabled to travel to the practice. To request a home visit, please ring the practice as early as possible in the morning so that the doctor can plan his rounds. Please give the receptionist your address and contact telephone number.
The doctor may ring you, or ask the district nurse or a paramedic to visit.
Evening and weekend access to GP appointments
GP appointments are now available during the evening and at the weekend for people registered with a GP in Horsham and Mid Sussex.
This means that both routine and urgent appointments are available at a local hub during weekday evenings and on a Saturday and Sunday, to make sure local people get the health help and support they need.
NHS Horsham and Mid Sussex CCG, working in partnership with local patients and clinicians, designed the service. The appointment hubs are run by Alliance for Better Care Ltd, the local GP Federation.
How to book an evening or weekend appointment at a hub:
Appointments can be booked through your own GP practice in the normal way, during normal opening hours.
Clinicians working at the hubs will be able to access your medical records with your agreement. You will be asked before any information is shared and can decline if you wish.
Your help to design this new service
In preparation for this additional, improved access to GP care, we sought the views and experiences of local patients and the public through a survey. The results can be found here:
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