PushDoctor is a video consultation service offered to our patients when they may not be able to attend or get a physical appointment at the surgery. The GP you will see will not be your usual GP but will be an NHS trained UK GP who can access your medical records should they need to. They can deal with prescriptions, sick notes, referral letters and treat most conditions that your usual GP can.
To access an appointment you will need to speak to one of our receptionists who will send you an invitation to attend an appointment via the PushDoctor "app" which you can download to your smartphone, tablet or laptop and complete the registration process.
This service is not suitable for everyone so you will need to speak to the reception team first. On occasion the PushDoctor GP may still wish you to be seen in a more traditional face to face appointment so please be prepared to attend the surgery if deemed necessary.
The NHS App
Owned and run by the NHS, the NHS App is the simple and secure way to access a range of NHS services on your smartphone or tablet.
The NHS App is available now on iOS and Android, available to download from app store or google play.
What the NHS App does
Use the NHS App to:
- book appointments - search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments
- order repeat prescriptions - see your available medicines and request a new repeat prescription
- check your symptoms - search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you
- view your medical record - securely access your GP medical record, to see information like your allergies and your current and past medicines
- register your organ donation decision - choose to donate some or all of your organs and check your registered decision
- find out how the NHS uses your data - choose if data from your health records is shared for research and planning
Who can use the NHS App
To use the NHS App you must be aged 13 and over and registered with a GP surgery in England.
Keeping your data secure
After you download the app, you will need to set up an NHS login and prove who you are. The app then securely connects to information from your GP surgery.
If your device supports fingerprint detection or facial recognition, you can use it to log in to the NHS App each time, instead of using a password and security code.
Get help with the app
If you have any issues using or downloading the app, check the NHS App help and support page.
Page last reviewed: 6 March 2020
Next review due: 6 March 2021